Frequently Asked Questions

Standard shipping within the US typically takes 3-5 business days. Express shipping (1-2 business days) is available at checkout. Please note that orders placed on weekends or holidays will ship the next business day.

Yes! We ship to most countries worldwide. International shipping typically takes 7-14 business days depending on your location. International customers are responsible for any customs duties or import taxes.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website. If you haven't received tracking information within 48 hours of your order, please contact us.

Yes! We offer free standard shipping on all US orders over $100. Orders under $100 have a flat rate of $7.99. International shipping rates are calculated at checkout based on your location.

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, you can return unworn, unwashed items with tags attached within 30 days for a full refund or exchange.

Email us at support@byrdgang.com with your order number and the item(s) you'd like to return or exchange. We'll send you a prepaid return label and instructions. Once we receive your return, refunds are processed within 5-7 business days.

Absolutely! Size exchanges are free and easy. Just email us with your order number, the item you'd like to exchange, and your new size. We'll send a prepaid label and ship out your new size as soon as we receive the original.

Once we receive your return, refunds are processed within 5-7 business days. The refund will be credited to your original payment method. Please note that it may take an additional 3-5 business days for the refund to appear on your statement.

Our polos feature a modern athletic fit — tailored through the body without being restrictive. If you prefer a more relaxed fit, we recommend sizing up. Check our Size Guide for detailed measurements.

BYRDTEK™ is our proprietary performance fabric technology. It features UPF 50+ sun protection, 4-way stretch for full range of motion, moisture-wicking properties to keep you dry, and antimicrobial treatment for odor control. It's everything you need for 18 holes in one fabric.

Machine wash cold with like colors on a gentle cycle. Do not use bleach or fabric softeners. Tumble dry low or hang dry. Do not iron directly on prints. Following these care instructions will help maintain the performance features and longevity of your polo.

Absolutely! Our BYRDTEK™ fabric is specifically designed for performance in warm conditions. The moisture-wicking properties keep you cool and dry, while the UPF 50+ protection shields you from harmful UV rays. Perfect for Arizona summers and beyond.

We process orders quickly! If you need to modify or cancel your order, email us at support@byrdgang.com as soon as possible. We can usually accommodate changes if the order hasn't shipped yet. Once an order has shipped, you'll need to initiate a return instead.

If your order hasn't shipped yet, we can update the shipping address. Email us immediately at support@byrdgang.com with your order number and the correct address. If the order has already shipped, we'll do our best to help, but we can't guarantee the change.

Yes! Digital gift cards are available in denominations of $25, $50, $100, and $200. They never expire and can be used on any products in our store. Gift cards are delivered instantly via email and make the perfect gift for the golfer in your life.

We love outfitting golf groups, leagues, and corporate events! For orders of 10+ items, please email us at support@byrdgang.com to discuss bulk pricing and customization options.